Privacy Policy

Last updated: January 2026

AMARI Tulum (“AMARI,” “we,” “us,” or “our”) is committed to protecting your privacy and handling personal information in a responsible and transparent manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us online or offline.

1. Information We Collect

We may collect the following categories of information:

a. Personal Information You Provide

  • Name

  • Email address

  • Phone number

  • Country or city of residence

  • Investment preferences or budget ranges

  • Booking or inquiry details

  • Information you submit via forms, WhatsApp, email, phone calls, or in person

b. Automatically Collected Information

  • IP address

  • Browser type and device information

  • Pages visited and time spent on our website

  • Referral sources

This data is collected through cookies, analytics tools, and similar technologies.

c. Third-Party Information
We may receive information from brokers, referral partners, booking platforms, or marketing partners where permitted by law.

2. How We Use Your Information

We use your information to:

  • Respond to inquiries and provide requested information

  • Facilitate real estate sales, reservations, and hospitality services

  • Communicate about AMARI projects, offerings, events, and updates

  • Improve our website, services, and customer experience

  • Comply with legal, regulatory, and contractual obligations

We do not sell your personal data.

3. Legal Bases for Processing

Depending on your jurisdiction, we process personal data based on:

  • Your consent

  • Performance of a contract or pre-contractual steps

  • Legitimate business interests

  • Compliance with legal obligations

4. How We Share Information

We may share your information with:

  • Internal team members and affiliated AMARI entities

  • Licensed real estate brokers and referral partners involved in your inquiry

  • Service providers such as CRM platforms, marketing tools, payment processors, and IT vendors

  • Legal, accounting, or regulatory authorities when required

All third parties are required to handle data securely and only for authorized purposes.

5. International Data Transfers

AMARI operates in Mexico and works with partners and service providers in other countries, including the United States and Canada. Your information may be transferred internationally and will be protected using appropriate safeguards consistent with applicable laws.

6. Data Retention

We retain personal information only as long as necessary for the purposes described above, or as required by law, regulatory requirements, or legitimate business needs.

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Correct or update inaccurate information

  • Request deletion of your data

  • Withdraw consent for marketing communications

  • Object to or restrict certain processing

To exercise these rights, contact us using the information below.

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance functionality and analyze traffic. You may adjust your browser settings to refuse cookies, though some features may not function properly as a result.

9. Data Security

We implement reasonable administrative, technical, and organizational measures to protect your information from unauthorized access, loss, misuse, or disclosure. No system can be guaranteed to be 100 percent secure.

10. Marketing Communications

You may opt out of marketing emails or messages at any time by following unsubscribe instructions or contacting us directly. Transactional or service-related communications may still be sent when necessary.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

12. Children’s Privacy

AMARI does not knowingly collect personal information from individuals under 18 years of age.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

14. Contact Us

If you have questions about this Privacy Policy or our data practices, contact:

AMARI Tulum
Email: info@amaritulum.com
Website: www.amaritulum.com